Know who's leaving before they do. And who's ready to grow.
Beacon reads every signal a customer gives off and tells you what's forming — the churn before it's certain, the expansion before it's asked for, and the next move for every account.
You learn a customer is leaving the week they tell you. The decision was made months ago.
Your tools are fluent in what already happened. Not one of them tells you which customer is about to leave, which is ready to grow, or what either one is worth.
Every customer, ranked by what to do this week.
Not a list of accounts. A prioritised set of moves — who to save, who to grow, and what each one is worth if you get it right. Watch the read come in, worst-risk first.
Illustrative — Beacon ranks your real book of accounts by what's at stake and what to do about it, and keeps it current.
Every customer's next move, before it happens.
Churn, expansion, the path they'll take, and the margin they'll leave behind — each read mirrored against your command system and financial targets, and each one turned into the move to make now.
Built from this customer's own path, support load and revenue projection — not a segment average. A heavier-support path pulls it to 68%, 6 points under target.
Illustrative — every prediction carries the signals it's built from, and updates as the customer's behaviour does.
Everything a customer does flows in — first touch to final invoice.
Beacon reads a customer everywhere they show up: the marketing that found them, the product they use, the tickets they raise, the invoices they pay. One customer, assembled from every source along the way.
Connect what you have; Beacon reads the rest as you add it. A source you haven't connected shows as a named gap, never a guess.
Every answer flows back out — into the tools you already use.
No new dashboard to live in. The read shows up where the work happens — on the record, in the channel, in the briefing — so even the people who never open Beacon act on it.
Placeholder wordmarks — swap for brand logos at build.
In the CRM
On every account, the churn read and the next move sit right on the record — no link to somewhere else.
In Slack
The moment a customer crosses into risk or into expansion, the people who own it hear about it.
In the inbox & briefings
In the daily briefing and the meeting summary — the accounts to act on, before you walk in.
Every customer signal updates the forecast, automatically.
Churn signals, segment forecasts and predictive lifecycles feed straight into the numbers. Revenue, cash and runway re-forecast on their own — the moment a customer's story changes, the plan already knows.
See what every customer is about to do.
Free at any size. Connect your tools and see your accounts come to life this week.