The whole account. Not the fragment you happened to see.
Every scattered signal about a customer — usage, tickets, billing, the last email, the CRM note — pulled into one complete, trustworthy picture. Right inside the tools you already use.
Everyone acts on a slice, because nobody sees the whole thing.
The same account looks completely different depending on which tool you open. Each team reads its own fragment, reaches its own verdict, and acts on it — while the account quietly slips through the gap between them.
Six systems walk in. One clear picture walks out.
Watch every source snap into a single account — and resolve to one health read and the few facts that actually matter this week.
Illustrative — Beacon assembles the same picture for every account, and keeps it current.
Every kind of intelligence about an account, in one place.
The 360° picture isn't raw signals sitting side by side. Beacon reads each source and turns it into intelligence you can act on — the whole account, understood.
Behavioral
How they actually use the product — adoption, depth, and where engagement is climbing or slipping.
Financial
Revenue, billing, expansion and margin for the account — what it's worth and where it's heading.
Customer
Health, relationships and who the champion is — the human state of the account, tracked over time.
Lifecycle
Where they are in the journey, onboarding to renewal, and what the stage calls for next.
Sentiment
How they feel — NPS, survey scores, and the tone running through every support conversation.
Commercial
Contract terms, renewal dates and room to grow — the shape of the deal underneath the relationship.
One account, and every KPI you judge it by.
The picture doesn't just show what's happening. It keeps every metric you measure an account on current — retention, growth, health and economics, all in one view.
Retention
Growth
Health & engagement
Sentiment & support
Economics
Illustrative — a sample of what the picture keeps live. Beacon tracks the metrics your business actually runs on.
The whole picture shows up where you already work.
You don't open Beacon to get the 360°. It comes to you — in the CRM you already work in, the Slack you already watch, the briefings you already read.
In the CRM
On every deal and every account, the full picture is right there — not a link to somewhere else.
In Slack
The moment the picture changes, the people who own the account hear about it.
Beacon briefings
In your daily briefing and every meeting summary — the whole account, before you walk in.
Every value traces back. A missing source is a named gap, never a silent blank.
Nothing in the picture is guessed. Each number carries where it came from, so you can check it. And when a source isn't connected, Beacon says so out loud — it never fills the hole with a number that looks confident.
See the whole account. Act on the whole truth.
Free at any size. Connect your tools and see your accounts come together this week.